Frequently Asked Questions

Search for flights by entering your origin, destination, travel dates, and number of passengers. Select a flight from the results, enter passenger details, and complete payment. You'll receive a confirmation email with your PNR.

Yes. Enter the passenger's details (name as per ID, date of birth) during booking. The booking confirmation will be sent to the email address on your account.

After successful payment, you'll receive a confirmation email with your booking reference and PNR. You can also check your booking status in your dashboard.

We accept UPI, debit/credit cards, net banking, and FareEagle wallet balance.

Go to your dashboard, find the booking, and click "Cancel". You can also contact our support team. Cancellation charges apply as per our refund policy.

Wallet refunds are instant. Refunds to UPI/cards take 5-7 business days. Net banking refunds take 7-10 business days.

Full refunds are available when the airline cancels your flight. For customer-initiated cancellations, airline penalties and our service fee are deducted.

Yes. Submit a modification request from your dashboard. Date changes are subject to airline policies, fare differences, and a processing fee.

Minor spelling corrections may be possible within 24 hours of booking. Full name changes are generally not allowed by airlines.

Click "Sign Up" and register with your email or phone number. Verify via OTP and you're ready to book.

Click "Forgot Password" on the login page. We'll send a reset link to your registered email.

Contact our support team at support@fareeagle.com with your account deletion request. Active bookings must be resolved first.

Yes. We use SSL encryption, bcrypt password hashing, and secure payment processing. We never store your full card details.

A small convenience fee may apply depending on the payment method. This is clearly shown before you confirm payment.

Email us at support@fareeagle.com, call +91-800-FLYEAGLE, or submit a ticket from your dashboard.