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Air India Flights

Full-Service (Tata Group) · AI

Delhi, MumbaiHubs 170+ (A320neo, B787, B777, A350)Fleet Founded 1932Star Alliance
Air India (AI) — Full-Service (Tata Group) airline. Hub: Delhi, Mumbai. Web check-in, PNR status, baggage info, and flight comparison on FareEagle.
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airindia.com

About Air India

Air India, founded in 1932, is India's flagship carrier and the country's largest airline by international traffic. Owned by the Tata Group since 2021, Air India holds a dominant position in the Indian aviation market and serves as the primary representative of India on global routes. Headquartered in New Delhi, the airline operates an extensive network connecting major Indian cities with destinations across Asia, Europe, North America, and the Middle East. Air India's recent modernization efforts, including fleet upgrades and new aircraft deliveries, have strengthened its competitive position among Indian and international carriers.

Air India Fleet (2026)

Air India operates a fleet of over 170 aircraft, making it one of the largest airline fleets in South Asia. The fleet comprises modern, fuel-efficient aircraft including the Airbus A320neo for short-haul flights, Boeing 787 Dreamliners for long-haul international routes, Boeing 777 wide-body jets, and the newest Airbus A350 aircraft. Recent deliveries of the A350 represent a significant upgrade to Air India's long-haul capabilities, offering enhanced passenger comfort, better fuel efficiency, and reduced operating costs. The airline continues to retire older aircraft and expand its modern fleet to improve service quality and operational efficiency across its network.

Air India Destinations and Route Network

Air India operates two major hubs at Indira Gandhi International Airport in Delhi and Chhatrapati Shivaji Maharaj International Airport in Mumbai, which serve as connection points for both domestic and international flights. The airline maintains an extensive domestic network covering all major Indian cities including Bangalore, Hyderabad, Chennai, Kolkata, and Ahmedabad, alongside a robust international presence spanning over 60 countries. Key international routes from India include Delhi to New York (JFK), London (LHR), Singapore (SIN), and Dubai, as well as Mumbai to London and other European destinations. Air India's network strategy focuses on connecting India's major metros with global business and leisure destinations, making it the preferred choice for many Indian travelers seeking international connectivity.

Air India Web Check-in

Air India offers convenient online check-in through its official website at www.airindia.com, which opens 48 hours before your scheduled departure time. To complete web check-in, you will need your booking reference (PNR) and passenger name as shown in your ticket, along with a valid passport for international flights. The web check-in process takes just a few minutes and allows you to select your seat, manage baggage, and receive your boarding pass digitally or print it at home. If you prefer traditional check-in, Air India counters at airports remain available, though web check-in helps you save time and avoid queues, especially during peak travel hours. When booking through FareEagle, you receive clear instructions on how to access Air India's web check-in portal for your specific flight.

Air India vs Other Airlines

When comparing Air India with other Indian carriers on FareEagle, you will find that Air India typically offers more frequent flights on major routes like Delhi to Mumbai and Delhi to Bangalore, along with superior international connectivity. IndiGo, another major Indian airline, often provides competitive pricing on domestic routes but operates a limited international network compared to Air India's extensive global presence. Vistara, a premium full-service carrier, offers a comparable cabin experience to Air India but at higher fares, while budget carriers like SpiceJet provide lower fares with minimal amenities. FareEagle allows you to compare fares, flight times, baggage policies, and amenities across all these airlines in real-time, helping you make an informed decision based on your travel priorities and budget.

How do I check my Air India PNR status?

You can check your Air India PNR (Passenger Name Record) status by visiting www.airindia.com and entering your 6-character booking reference and passenger last name in the "Manage Booking" section. Alternatively, you can call Air India's customer service or use the FareEagle platform, which displays your booking status and allows you to track any changes to your flight. PNR status updates typically reflect within a few minutes of any changes made to your reservation.

What is the exact baggage allowance for Air India flights?

Air India allows 1 cabin bag of 8 kg plus 1 personal item for all passengers. Check-in baggage allowance ranges from 15 kg to 35 kg depending on your fare class and route, with economy fares typically including 15-20 kg and premium fares offering 25-35 kg. Always verify your specific baggage entitlement in your booking confirmation or on the Air India website, as policies can vary by ticket type and destination.

Does Air India provide free meals on flights?

Air India provides complimentary meals and beverages on all international flights and on most domestic flights exceeding 2 hours in duration. The meal service varies based on flight duration and time of day, with hot meals served on longer flights and light snacks on shorter routes. Economy passengers receive standard meals, while premium cabin passengers enjoy enhanced meal options. On very short domestic flights under 1 hour, only beverages and light snacks may be offered.

How do I complete Air India web check-in?

Visit www.airindia.com exactly 48 hours before your flight departure and click on "Web Check-in" in the main menu. Enter your booking reference (PNR) and passenger name, select your preferred seat, review your baggage details, and confirm your check-in. You will receive a digital boarding pass via email and can also download it from the website. Web check-in is available until 2 hours before domestic flight departure and 3 hours before international flight departure.

Is Air India a good airline for Indian travelers?

Air India is an excellent choice for Indian travelers seeking extensive domestic and international connectivity, as it operates the largest network among Indian carriers and is a member of the Star Alliance, offering benefits like lounge access and code-share flights. The airline has invested significantly in fleet modernization, with new aircraft like the A350 providing superior comfort on long-haul routes. However, fares can be higher than budget carriers, so your choice depends on whether you prioritize network reach and service quality or lowest possible price. Comparing Air India with other options on FareEagle helps you decide based on your specific travel needs.

How do I contact Air India customer care?

Air India customer service can be reached via phone at 1800-180-1407 (toll-free within India) or +91-124-4173737 (international calls). You can also visit www.airindia.com and use the "Contact Us" section to submit inquiries, access live chat support, or find email contacts for specific departments. For bookings made through FareEagle, you can also reach out to FareEagle's customer support team, which can assist with Air India-related queries and provide booking confirmations.

Book Air India Flights on FareEagle

FareEagle makes booking Air India flights simple and transparent by allowing you to compare fares across 100+ airlines on the same routes, ensuring you get the best possible price. The platform displays all fees upfront with no hidden charges, provides instant e-ticket delivery to your email, and offers 24/7 customer support for any booking changes or issues. Whether you are flying domestically within India or internationally to major global destinations, FareEagle's intuitive search and booking interface makes it easy to find and reserve your Air India flight in just a few clicks.

Baggage Allowance

Type Allowance Notes
Cabin Baggage 1 piece (8 kg) + 1 personal item Total dimensions should not exceed 55 x 40 x 20 cm. Personal items include laptop bags, small backpacks, and handbags.
Check-in Baggage (Economy) 15 kg to 35 kg depending on fare type Lower fares typically allow 15 kg, while premium economy and higher fares offer 25-35 kg. International flights may have different allowances.
Extra or Excess Baggage Charged per kilogram Excess baggage charges apply when you exceed your included allowance. Pre-booking additional baggage is usually cheaper than paying at the airport.

Air India baggage policies vary by route, fare class, and ticket type. Domestic flights typically have lower baggage allowances compared to international flights. Passengers are advised to check their specific booking details on the Air India website or through FareEagle before traveling to understand their exact baggage entitlements and avoid unexpected charges at the airport.

Cancellation & Refund

Air India charges cancellation fees ranging from INR 3,000 to INR 3,500 for domestic flights, depending on how close to departure you cancel and your fare type. Non-refundable or basic economy fares typically have higher cancellation penalties, while premium fares may allow free cancellations within a specified period. Refunds are processed within 7 to 10 business days after cancellation approval, with the amount credited back to your original payment method. You can cancel your Air India booking directly through the airline's website, by contacting their customer service, or conveniently through FareEagle, which provides step-by-step guidance and tracks your refund status.

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